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​DELIVERY AND RETURNS

DELIVERY

Packages are generally dispatched within 2 days of receipt of payment. They are shipped by post with a tracking number. Please contact us if you want another delivery method, knowing that this could incur additional costs. Whatever delivery method you choose, we send you a link to track your package online.

Shipments are FREE within Switzerland.

Shipping costs include preparation and packaging costs as well as postage and insurance costs. Preparation costs are fixed, while transport and insurance costs vary according to the total weight of the package and its value. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them.

Box sizes are appropriate and your items are properly protected.

RETURN OF YOUR PACKAGE

Except in the case of a defective item or a delivery error on the part of Daselo, the return costs are the responsibility of the customer, who also assumes the risks until receipt of the package by Daselo.

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